CONTACT

Have a question about an order, a saber, or a custom request? We're here.

Response Time We respond to all inquiries within 24 hours, Monday through Friday.

Order Support For questions about an existing order, include your order number in your message and we'll pull it up immediately.

Custom Requests Looking for a specific hilt that isn't in our current lineup? We can source over 60 additional character hilts through our supplier network. Reach out with what you're looking for and we'll get back to you with availability and pricing.

Warranty Claims If you have a warranty issue, contact us with your order number and a description of the problem. We cover all manufacturing defects for 12 months from the date of purchase.